Cutting Edge Technology and Infrastructure
When it comes to our infrastructure, HitPK.com relies on only the most reputable Companies. Our network runs on Cisco, with data storage on Dell & IBM. Simply put, your web site is securely housed in a powerful back end.

Support
Our online support staff is open 24hours a day 7 days a week. For your convenience, you may either raise a support ticket, or engage in a live online chat. We will ensure that all tickets and chat requests are clearly and promptly answered. Our online support staff is manned by our highly skilled Level 3 support team. Most support tickets are addressed in less than 15 minutes.

Billing
Any questions related to the billing of your account, or any invoices that are emailed to you, can swiftly be addressed by emailing our billing department or engaging in a live online chat. We will not leave our customers in the dark when it comes to any billing questions or concerns.

100% Customer Satisfaction
Our 100% commitment to customer satisfaction is reflected in our numbers. We have been in the hosting business for approximately 4 years, and have held a remarkable customer retention rate. Our customers stick with us for a reason: quality hosting coupled with impeccable customer support.

Recognized by the Industry’s Highest Awards
We have received consistent accolades from our industry peers, including numerous awards. We have also been highly recognized by FindMyHosting.com, the premier rating agency for web hosting companies.

Free Website Transfer
If your site is hosted on a Linux plan, and you are looking to switch to us from your existing web hosting company, we will transfer your website for free. Once you sign up for a Linux web hosting plan with HitPK.com, we will migrate your files and databases upon your request. This service will be FREE, and it is to ensure that your move will be as seamless as possible.

Incentive to Switch to Us
To further demonstrate our customer commitment, if you switch to HitPK.com, we will credit you the time (up to 6 months) on any remaining period that you have paid for with your existing hosting company. For example, if you have three months remaining with your existing hosting company and you decide to switch to HitPK.com, we will be sure to give you three months of additional service for free. (on the sign up of yearly subscriptions only)

Free Script Installation
HitPK.Com provides FREE installation of source tools that you can utilize for creating your website: Mambo, Joomla, phpBB and more. We will also install scripts that will enable you to have a shopping cart, gallery, bulleting board, etc. As long as the script is compatible with our servers, our team will be happy install it upon request. This service is totally FREE!

Free Blog Tools
With the ever increasing popularity of blogs and bloggers, we have included FREE blog software on each HitPK.com web hosting account. With the support of this FREE tool, you will be able to manage article and news based websites.

Ecommerce Hosting
HitPK.com provides the necessary tools for managing e-commerce websites. Included in some of our e-commerce web hosting packages are shopping cart installation and shared or private SSL certificate. For more information, please see our e-commerce packages currently being offered.

We urge you to search this site and compare our web hosting packages to that of our competitors. We are very confident that our price points, coupled with the space, features, tools, and security, simply cannot be matched. If you have any questions prior to signing up, please do not hesitate to send us an email or engage in a live online chat.


The above statements are further defined by our SLA, Acceptable use policy, and Privacy Policy.